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Terms of Service

***If you use a P.O. Box, please provide BOTH your street address and your Box number so that there will be no problems in delivering your package***

Transit time in the USA 5-10 days - International orders 14-24 days

1. We ship DHL ECOMMERCE: final delivery is by postal service or FED EX, at our discretion.

2. Returns are accepted up to 30 days after purchase. Item must be UNUSED and in the original package. Shipping charges are not refundable. Buyer pays return shipping charges.

3. Defective items are replaced or refunded at our option for the first 20 days, after which you must contact the manufacturer for replacement.

4. Once an item is shipped it can not be canceled, you may return it but shipping charges will not be refunded.

Orders with a Delivery Confirmation will be considered final. Please provide a secure place for the shipping companies to leave your package. We also sugguest you sign up for email/text delivery notices the moment you get your tracking number.

International VAT Tax

All international sales may be subject to additional tax at point of delivery. We do not collect nor pay tax for international sales. Please review your countries tax policy BEFORE ordering.

Your Privacy

Hammond Toys is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.

How does Hammond Toys protect customer information?

We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Will Hammond Toys disclose the information it collects to outside parties?

Hammond Toys does not sell, trade, or rent your personal information to others.

Is Hammond Toys PCI DSS compliant?

Yes. Hammond Toys is PCI compliant.

Internet Sales:

Contact us at:
paul@hammondtoy.com

(801) 973-6855
10-4 Mountain time, Monday - Friday

Wholesale:

We offer wholesale pricing for businesses/resellers and schools. Click here for Wholesale information